Tech company’s outage leaves fans unable to download tickets

A technological know-how firm that handles ticketing for lots of of the major university soccer programs encountered a difficulty Saturday that still left followers throughout the place not able to obtain electronic tickets onto their smartphones for a number of several hours.

The outage also led StubHub, 1 of the greatest secondary ticket marketplaces, to suspend income right until the concern was fixed.

Paciolan is the most significant principal ticketing firm in college or university athletics with 125 clients, such as 75% of the Power 5, in accordance to the Irvine, California-based mostly firm’s website.

The mother nature of the problem wasn’t crystal clear. Cellphone and e mail messages looking for comment were being not returned.

Faculties said fans making an attempt to obtain tickets started encountering problems late Saturday morning. StubHub and various educational facilities claimed Paciolan’s program was up and operating at about 4:30 p.m. EDT.

Stadiums and arenas have primarily phased out paper tickets and gone to electronic ticketing.

Colleges afflicted by the outage sent emails to ticketholders that they could current at the gate for entry. Some educational institutions also encouraged enthusiasts to go to the ticket place of work for aid.


The new ticketing technological know-how that may well make scalping a factor of the past


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Tech firm’s outage leaves lovers not able to obtain tickets (2022, September 10)
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